Return & Refund Policy

Thank you for shopping with 【请替换：店铺名称】. We want you to feel confident with your purchase. If your order does not meet your expectations, you may request a return under the conditions outlined below.

Return Period

Return requests must be submitted within 14 days from the date you receive your order.

Return Conditions

To be eligible for a return, the product must meet the following criteria:

The item has not been used beyond reasonable inspection.
The item remains in its original condition.
Original packaging and any included accessories are returned.
The product has not been altered, damaged, or improperly handled.
The returned package is properly protected to prevent damage during shipping.

We reserve the right to decline a return if these conditions are not met.

Non-Returnable Products

The following items are not eligible for return:

Customized or personalized products.
Digital products and downloadable content.
Gift cards.
Final sale or clearance items.
Products that have been substantially used, modified, or damaged.

Return Shipping

Customers are responsible for the cost of return shipping unless the item was defective, damaged, incomplete, or incorrect. For eligible returns, return shipping fees will not be reimbursed.

Refund Processing

Once we receive and inspect your returned product, we will notify you of the approval or rejection of your refund.

If approved, refunds will be processed to your original payment method within 5-10 business days. Please note that processing times may vary depending on your payment provider.